Question 9 / 40:

If your customer notices that HP sacrificed some features in the design of HP Z230 tower form factor workstations, how can you address the objection?

Answer:

A. Agree and offer to look into the problem further and get more information later when the
objection is less apparent and the customer forgets about it
B. Explain that HP 2230 tower form factor workstations offer many more valuable upgrades in
areas, such as display ports and storage, that more than make up for the sacrifice.
C. Explain that HP Z230 tower form factor workstations are meant for users who do not require so
many expansion slots and recommend an HP Z1 workstation
D. Agree that the reduction in features reduces value but the workstation is still better than the
competition.

ANSWER