44.)You are a help desk administrator for your company. You install Windows XP Professional on all portable computers in the marketing department.
Users in this department bring their computers from their offices to a conference room for a weekly marketing meeting. These users need a simple method to manually place their computers in a low-power state without using the Start button. Additionally, they need their computers to start as quickly as possible.
You need to con figure the Power Options on the portable computers to meet these requirements. What should you do?
A.Configure the power button on each computer to enable hibernation.
B.Configure the computers to enable standby when the lid is closed.
C.Configure all the computers to use the Portable/Laptop power scheme.
D.Configure the computers to use the Minimal Power Management power scheme.
E.Configure the Critical Battery Alarm on the computers to hibernate when the battery capacity reaches 3 percent.
45.)You are the desktop administrator for your company. You up grade all client computers from Microsoft Windows NT workstation 4.0 to Windows XP Professional.
After the up grades, a user named Anne reports that her computer now starts with Display settings of 640 x 480 screen resolution and 16 colors. She is unable to change these settings. She also wants to be able to select Windows XP them es.
You need to enable Anne to use the Windows XP interface options. What should you do?
A.Update the driver for the video adapter to support increased screen resolution and color depth.
B.On the Color Management tab in the Advanced Display settings, add the color profile for Anne's monitor.
C.In the Advanced Properties for the video adapter, clear the Enable Write Combining check box.
D.Roll back the current video adapter driver to the previous Windows NT workstation 4.0 video adapter driver.
46.)You are the desktop administrator for your company. All employees have Windows XP Professional portable computers.
A sales representative named Richard has a local user account on his computer. Richard is issued a portable USB print device. You log on to his computer and disable the restrictions on loading unsigned drivers. All other local computer policies are configured with the default settings.
You restart Richard's computer. Then Richard connects the USB print device, but the printer does not appear in the Printers folder, and Richard cannot print any documents.
You need to ensure that Richard can install the printer and print successfully. What should you do?
A.Add Richard to the local Print Operators group on his computer.
B.Add the /fastdetect switch in the Boot.ini file on Richard's computer.
C.Disable the Prevent users from installing printer drivers local security policy setting.
D.Modify the Driver Signing Options, selecting the Make this action the system default check box.
47.)You are a help desk technician for your company. Initially, all your client computers run Microsoft NT Workstation 4.0. You up grade these computers. Now some run Windows 2000 Professional and others run Windows XP Professional.
Users now report display problems. When they run an application named App2, their displays become garbled, or their computers do not display the application window correctly. They do not experience this problem when running other applications.
How should you reconfigure each computer?
A.In the Display settings, adjust the screen resolution to a lower value.
B.In the Monitor properties, adjust the screen refresh rate to a lower value.
C.In the Advanced Display settings, configure the display DPI settings to 120 dots per inch.
D.In the Compatibility settings for App2, select the Run in 256 colors check box.
48.)You are the desktop administrator for your company. All users have Windows XP Professional computers. Users in the sales department have portable computers. The portable computers are used to create customer presentations and perform online ordering.
Sales representatives want to be able to use large external monitors to display their presentations at customer locations. These users also want to use the displays on the portable computers to show their speaker notes and extra data.
You verify that the video adapters in the portable computers support multiple monitor and dual-view capabilities. However, the sales representatives report that when they attach the external monitors to their computers, the option to define separate desktop displays does not appear in the Display settings.
You need to enable the sales representatives to display multiple desktops. What should you do?
A.Obtain and install an updated driver from the video adapter manufacturer.
B.Instruct the sales representatives to disable all hardware video acceleration during their presentations.
C.Configure the monitors on the sales representatives' computers to use the Presentation power scheme.
D.Create a monitor profile on the sales representatives' computers for the extemal monitors at the customer sites.
49.)You are the desktop administrator for your company's network. All employees use Windows XP Professional computers. All employees in the research department use both desktop and portable computers. All computers in the research department have four-port USB hubs attached.
A user in the research department connects a portable USB hard disk to the USB hub attached to his portable computer. However, the port on the USB hub shuts down and the hard disk does not function. The user experiences no problem when he attaches the same hard disk to his desktop computer' s USB hub.
When the user attaches a USB mouse or keyboard to the portable computer' s USB hub, the port and device function normally. When he attaches the hard disk directly to the USB port on his portable computer, the device functions normally.
You need to ensure that the USB hub on the user's portable computer can use the USB hard disk. What should you do?
A.Replace the portable hard disk's USB cable with a shorter USB cable.
B.Replace the portable computer's bus-powered USB hub with a self-powered USB hub.
C.Enable the Assign IRQ to USB option in the computer's system BIOS.
D.Disable all USB power management features for the USB Root Hub.
E.In the properties of the USB Root Hub, increase the reserved USB bandwidth for the extemal USB hub.
50.)You are the desktop administrator for Trey Research. You need to build a RIPrep image of a Windows XP Professional computer.
You successfully install Windows XP Professional on a computer in your lab. Then, you log on to the computer by using a local administrator account. You install a virus scanner and three other standard applications.
Next, you run RIPrep.exe to create a RIS image of the computer. Then you deploy this image to 50 computers by using RIS
Users report that when they log on to their computers, the shortcuts for the three standard applications are unavailable.
You need to ensure that the RIPrep image includes the shortcuts for the domain user accounts. What should you do?
A.Open Control Panel. In the system properties, change the local user profile to a roaming profile. Then run RIPrep.exe.
B.Open control panel. In the system properties, copy the All users profile to the Default user profile. Grant the Everyone group Allow-Full Control permission on the copied profile.
C.Open control panel. In the system properties, copy the local administrator account profile to the Default user profile. Grant the Everyone group Allow-Full Control permission on the copied profile. Then run RIPrep.exe.
D.Run RIPrep.exe before installing the standard applications. Open control panel. In the system properties, copy the local administrator account profile to the Default user profile.
51.)You are the desktop administrator for Baldwin Museum of Science. You are con figu ring a Windows XP Professional desktop computer for a new employee named Maria.
Maria will be using the Magnifier utility. You need to configure the computer so that Maria can more easily distinguish between interface colors and fonts. You also need to configure Maria's screen to display fonts and colors designed for easy reading.
What should you do?
A.In Accessibility Options, enable the U se High Contrast Display setting.
B.Enable the Invert Colors setting for the Magnifier utility' s configuration screen.
C.In the Display Properties, change the Appearance settings to use the Windows Classic theme instead of the Windows XP theme.
D.In the display Properties, change the system Display settings to enable large fonts.
52.)You are the desktop administrator for your company. All employees use Windows XP Professional computers. All employees are members of the local Power Users group on their client computers.
There are three daily work shirts, and employees share computers with employees who work on different shirts.
Each client computer has a defined set of desktop icons and shortcuts in addition to the system ico ns. All users must be able to access these icons and shortcuts. Users can place their own icons and shortcuts on the desktop, but these icons and shortcuts should be invisible to other users of the computer
You want to prevent users from adding or removing icons and shortcuts to the default desktop. You also want to allow users to customize their own desktops.
What should you do?
A.For the Power Users group, remove Allow-Modify permission from the Documents and settings\All Users folder.
B.For each user, remove Allow-Full Control and Allow-Modify permissions from the Document and Settings\%username% folders.
C.For the Power Users group, assign the Deny-Full Control permission on the Documents and Settings folder.
D.For the Power Users group, assign the Deny-Full Control permission on the Documents and Settings/Default User folder.
53.)You are the desktop administrator for wide world importers. The company has a main office in New York and a bran ch office in Paris. A user named Irene travels to and from the bran ch office.
During Irene's last trip, the desktop administrator at the Paris office con figure d Irene's Windows XP Professional portable computer to display the French date and time settings. When Irene returns to the main office in N ew York, all of her e-mail messages display the French date and time settings.
You need to change Irene's date and time settings back to the English format. What should you do?
A.In the Regional and Language Options, apply the English user interface.
B.In the Regional and Language Options, apply the English input language keyboard.
C.In the regional and language options, apply the English (United States) Standards and Formats.
D.In the date and time options, select the English language.
E.In the date and time options, change the Time Zone to Eastern Time (US & Canada).
54.)You are a help desk technician for your company. You have created a Windows installer package and a transform file with custom changes for a third-party application. You install the Windows installer package on your Windows XP Professional computer. After the installation is complete, you notice that none of the custom changes have been applied.
You need to install the Windows installer package and the custom changes on your computer only. What should you do?
A.Start the Windows Installer service, and install the package.
B.Create a ZAP file for the package, and redeploy the package.
C.From a command prompt, use the Msiexec utility to repair the package.
D.Install the Windows installer package by using an .mst file.
55.)You are the desktop administrator for Wingtip Toys. Management requires that a standard user profile be created for all domain user accounts. Additionally, the standard profile must be protected so that domain users cannot make permanent changes to the standard profile.
You create a company standard user profile. You require all domain us accounts to use this profile. Later, users report that the changes they make to their desktop are overwriting the standard profile settings.
What should you do to ensure permanent changes cannot be made to the standard user profile?
A.Open the local default user profile. Rename ntuser.dat to ntuser.man.
B.Enable the local Group Policy to exclude directories in roaming profile for all users in the Wingtip Toys domain.
C.Open control panel. In system properties, copy the standard user profile to the profile server.
Grant the Everyone group Allow-Full Control permission on the copied profile. Change the profile type from Local to Roaming.
D.Open control panel. In system properties, copy the standard user profile folder to the profile server.
56.)You are the desktop administrator for your company. The company has an Active Directory domain that includes 15 Microsoft Windows NT Workstation 4.0 computers and 20 new Windows XP Professional computers
Domain users of Windows NT Workstation 4.0 computers can run an older application on heir computers. However, domain users of Windows XP Professional computers cannot run the same legacy application on their computers.
You need to enable all users of Windows XP Professional computers to run this application. Your solution must not give the users administrative control of their computers.
You create an Organizational unit name Pro and a Group Policy Object name Legacy. How should you reconfigure the Windows XP Professional computers?
A.Add the domain user accounts to the Pro OU.
Import the Basicwk.inf security template to the legacy OPO.
B.Add the domain user accounts to the Pro OU.
Import the Compatws.inf security template to the Legacy OPO.
C.Add the computer accounts to the Pro OU.
Import the Basicwk.inf security template to the legacy OPO.
D.Add the computer accounts to the Pro OU.
Import the Compatws.inf security template to the Legacy OPO.
57.)You are a help desk technician for Trey Research. All employees use Windows XP Professional computers. A user named Anne reports a problem browsing the Internet. She says that she cannot use a search to browse to www.treyresearch.com
You use Remote Assistance to examine search engines on Anne's computer. When you try to use the search engine, you receive the following warning message: "You cannot send HTML forms. "
When you try to use other search engines on Anne's computer, you receive the same message. Anne verifies that she is able to use the search engine to browse the company intranet without problems.
You need to ensure that Anne can use any search engine to browse the Internet from her computer. What should you do?
A.Instruct Anne to click the Search button on the Internet explorer toolbar and then type her search keywords in the form displayed by Internet explorer.
B.Instruct Anne to use https:11 instead ofhttp://when typing the URLs for the search engines.
Instruct Anne to ensure that Internet Explorer displays a lock icon in its status bar before she submits information in a form on a Web page.
C.On Anne' s computer, open the Security properties for Internet explorer.
Add www.treyresearch.com to the Trusted Sites list.
Clear the Require server verification for all sites in this zone check box.
D.On Anne' s computer, open the Security properties for Internet explorer.
In the security settings for the Internet zone, select the Submit non-encrypted form data option.
58.)You are a help desk technician for your Litware,Inc. Litware, Inc. maintains a secure intranet Web site at intranet litwareinc.com. All employees use Windows XP Professional computers.
A user named Katherine reports that she cannot access the secure Web site by using Internet explorer. When she types http://intranet.litware.cominto the Internet explorer address bar, an error message reports that the digital certificate is not from a trusted source.
You confirm that the intranet Web server is using a digital certificate issued by your company's Enterprise Certificate Authority. The Enterprise Certificate Authority is locate on a server named certificates.litwareinc.com
You need to ensure that Katherine can access the secure intranet Web site without receiving an error message. What should you do?
A.Ask a network administrator to modify the properties for ns on intranet.litwareinc.com and set the SSL port number to 443.
B.Ask your network administrator to create a Certificate Trust List (CTL) that includes your Enterprise Certificate Authority. On Katherine's computer, open the Certificates settings for Internet explorer and import the CTL.
C.On Katherine's computer, open the security properties for Internet Explorer. Add intranet.litwareinc.com to the Trusted Sites list.
D.On Katherine's computer, open the Security properties for Internet Explorer. Open the Trusted Sites dialog box, and select the Require server verification for all sites in this zone check box.
E.On Katherine's computer, open Internet Explorer's list of certificates. Import a copy of the certificate used by the intranet.litwareinc.com server into Katherine's Trusted Publishers certificates store.
59.)You are a help desk technician for your company. Irene is a user in the human resources department. She often works with documents that contain confidential information.
Irene creates a folder named Private on volume C. Volume C is an NTFS volume on her Windows XP Professional computer. Then she adds the confidential files to the Private folder. Whenever Irene opens a file, any subsequent temporary files are created within the same folder as the source document.
You need to con figure Irene's computer so that only she can access the confidential documents. You also need to minimize the impact of the configuration on her computer' s performance.
What should you do?
A.In the Encrypted data Recovery Agents policy for the local computer, import a certificate. Compress the contents ofvolume C.
B.Instruct Irene to modify the properties of each file in the Private folder by selecting the option to encrypt the contents of the files.
C.Instruct Irene to modify the properties of the Private folder by selecting the option to encrypt the contents of the folder.
Then instruct Irene to accept the default setting on the Confirm Attributes Changes dialog box.
D.Ensure that Irene has Allow-Full Control permission on the Private folder.
Instruct Irene to modify the properties of the Private folder and then select the option to compres s the contents of the folder.
60.)You are a help desk technician for your company. Your company's network includes an Active Directory domain and Windows XP Professional computers that are configured as members of the domain.
Company policy prohibits users from accessing their computers unless they are authenticated by a domain controller. However, users report that they can log on to their computers, even though a network administrator has told then that a domain controller is not available.
As a test, you log off of your computer and disconnect it from the network. You discover that you can log on by using your domain user account.
You need to ensure that users cannot access their computers unless they are authenticated by a domain controller. How should you configure the local computer policy on these computers?
A.Enable the Require domain controller to unlo ck policy.
B.Set the Number of previous logons to cache policy to O.
C.Remove all user and group accounts from the Log on locally user right.
D.Remove all user and group accounts from the Access this computer from the network user right.
61.)You are a help desk technician for your company. All users have Windows XP Professional computers.
A user named Richard reports that he cannot access www.southridgevideo.com.anInternetWebsite.by using Internet explorer. Whenever, Richard types http://www.southridgevideo.cominto the Internet explorer address bar, he receives the following error message; "Your security settings prohibit the display of unsigned ActiveX Controls."
According to company policy, users should download unsigned ActiveX control only from Internet Web sites that have been approved by the company's information security department.
You verify that www.southridgevideo.comis listed as an approved Web site. On Richard's computer, you also verify that Internet explorer is configured with the default settings.
You need to ensure that Richard can access www.southridgevideo.com without recervmg an error message. You also want to comply with company properties for Internet explorer on Richard's computer.
You need to configure Richards's computer. First, you open the Security properties for Internet Explorer on Richards's computer.
Which two actions should you perform next? (Each correct Answer: presents part of the solution. Choose two)
A.Add www.southridgevideo.com to the Trusted Sites list.
B.Remove www.southridgevideo.com from the Restricted Sites list.
C.In the Internet zone settings, enable the Allow unsigned ActiveX control option.
D.Open the Local intranet sites dialog box and clear the Include all network paths check box.
E.Open the Trusted Sites dialog box and clear the Require server verification for all sites in this zone check box.
F.Open the Intranet Sites dialog box. In Advanced properties, add www.southridgevideo.com to the list of Web sites.
62.)You are the desktop administrator for your company. The network consists of a single Active Directory domain. All users have Windows XP Professional computers, and all users store their data on file servers. No company or user data is stored locally on client computers.
Users from the sales department have portable computers. When these users travel, they must be able to use company data files even when they are not connected to the network.
Caching of offline files is enabled on all shared folders on the file servers. Offline files are configured on all computers used by employees of the sales department. Additionally, these users select several folders to be made available offline.
However, sales department users report that when they are out of the office, the offline files are no available to them. You need to ensure that the offline files are available to the sales users, even when they are not connected to the network.
What should you do?
A.Grant the sales users Allow-Full Control permission on the shared folders.
B.Change the caching options for the shared folder to allow automatic caching of documents.
C.Add the servers containing the sales department files to the Exception list on the offline files configuration.
D.In the Advanced properties for Offline Files, select the Notify me and begin working offline check box on each of the sales department client computer.
63.)You are a help desk administrator for your company. Eric, an employee in the marketing department, uses a Windows XP Professional computer.
Eric often works with a file named Plan.xis, which is stored in a folder named \\MktFiles\Plans. Initially, he can work with the file when he is out of the office and offline, without copying it to his local hard disk. However, Eric now reports that he can no longer open the file when he is out of the office.
You need to ensure that Eric can always access Plan.Xis when he is out of office and offline. What should you do?
A.Instruct Eric to increase the amount of hard disk space used for offline files on his computer.
B.Instruct Eric to right-click the \ \MktFiles\Plans\Plan.xis file and select Make available offline from the context menu.
C.Instruct Eric to open Windows explorer, select Folder Options from the Tools menu, and select the Enable offline files check box on the Offline Files tab.
D.Instruct Eric to open Windows Explorer, select Folder Options from the Tools menu, and select the Synchronize all offline files before logging off check box on the Offline Files tab.
64.)You are a help desk technician for your company. Your company uses a custom database application to track sales information. The database application saves its data in files with a .dta file extension. The .dta files are stored in the same shared folder as several shared Microsoft word 2002 documents.
Your manager reports that the application's .dta files are becoming corrupted. Each time the files are corrupted, they must be restore d from a tape backup.
Users with portable computers often select the Word 2002 documents in the shared folder to be made available offline. You discover that several users also select the .dta files to be made available offline.
You need to ensure that users cannot make the .dta files available offline. Your solution must not affect user access to the other files in the folder.
What should you do?
A.Use Remote Assistance to disable offline files on the local computer policy of all portable computers.
B.Modify the file share that contains the .dta files, and disable offline file caching.
C.Ask a network administrator to modify the file permissions on the .dta files to assign all users the Deny¬Change permission.
D.Ask a network administrator to modify the domain security policy to add the .dta file type to the File not caching domain group policy.
65.)You are the desktop administrator for your company's network. You are preparing a Windows XP Professional computer for Carlos, a new user in the sales department. This computer formerly belonged to an employee named Anne. Carlos requires access to all of Anne's files, but he does not have the appropriate permissions.
You log on as the local administrator and attempt to reassign permission so Carlos can access Anne's files. However, you receive an "access denied" error message.
You need to ensure that Carlos can access Anne's file. What should you do?
A.Copy Anne' s account and name the new account Carlos.
B.Give Carlos ownership of the files and folders on the computer.
C.Grant Carlos Allow-Change Permissions permission on the files and folds on the computer.
D.Take ownership of the files and folders on the computer, and grant Carlos Allow-Full Control permission.
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