HOME NEW Certification
HOME OLD Certification
Certification HP
Certification Microsoft
HP Learning eBooks

42.)What are two advantages of single-pass color scanning over three-pass color scanning? Select TWO.
A. Single-pass scanning improves the quality of the scan by more effectively preserving registration.
B. Single-pass scanning records up to 24 bits for each color pixel.
C. Single-pass scanning separates the image into its red, green, and blue components and combines the three versions to create the output color.
D. Single-pass scanning allows the charge-coupled device (CCD) to capture all three colors in a single pass by the document, thus speeding up the scanning process.

43.)You have completed a repair on a LaserJet printer and want to confirm printer functionality by running a test print. What test will run through the entire image formation process to determine if the main systems are all functioning properly?
A. Engine Test
B. Self Test/Configuration Page
C. Half-Self Test
D. Image Diagnostic Test

44.)Which printer component informs the engine controller that the paper is moving through the printer?
A. registration rollers
B. photosensors
C. pressure sensors
D. pickup rollers

45.)A customer has purchased a 3rd party memory DIMM to upgrade a Color LaserJet 4600 printer. The printer gives a 53.10.xx error after the memory is upgraded to the printer. What needs to be done to resolve the issue?
A. the printer memory slot is faulty, the formatter needs replacement
B. upgrade is not possible
C. the memory doesn't meet HP standard, different memory will need to be purchased
D. the memory has been installed in the wrong slot, memory will need to reinstalled properly

46.)Which paper path component prevents multiple sheets of paper from being fed into the printer?
A. Feed Guide Assembly
B. separation pad
C. pickup rollers
D. Switchback Assembly

47.)A customer has purchased a new LJ 9000 printer. They contact you to complain that the toner supplied with the printer is a counterfeit toner. They know this because there is no toner sealing tape to pull out from the toner cartridge.What would be your appropriate response?
A. The customer is right - the toner is counterfeit toner.
B. Smart Cartridge technology is used in the HP LaserJet 9000 series print cartridge, and it does not have a sealing tape.
C. The customer might have a used toner cartridge.
D. The sealing tape may have been missed during manufacturing.

48.)What is one difference between a serial port and a parallel port?
A. Parallel cables tend to be much longer than serial cables.
B. Parallel ports send eight bits of data over multiple wires simultaneously, while serial ports send one bit at a time.
C. Serial ports send eight bits of data over multiple wires simultaneously, while parallel ports send one bit at a time.
D. Using a serial port and cables tends to be more expensive than using a parallel port and cables.

49.)What type of control panel message informs you of data and print errors?
A. warning messages
B. service messages
C. error messages
D. critical error messages