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40.)Which utility is delivered in all HP ProLiant BL kits that enables unattended installations?
A. Virtual Install Disk
B. Rapid Deployment Pack (RDP)
C. ROM-Based Setup Utility (RBSU)
D. HP Systems Insight Manager (HP SIM)

41.)What is a component of Step 3 of the HP Troubleshooting Methodology?
A. Identify possible solutions for each root cause.
B. Determine which components could cause what happened.
C. Apply only one solution or change only one variable at a time.
D. Evaluate the information gathered from the implementation of the action plan

42.)What troubleshooting information is provided by both HP Insight Diagnostics Offline Edition and Online Edition?
A. Compare processor statistics.
B. Diagnose the utilization of a volume.
C. Display hardware configuration and firmware revisions.
D. Diagnose the health of a hard disk attached to a Smart Array Controller.

44.)The Intelligent Platform Management Interface (IPMI) event log can be used as a troubleshooting tool for which components? Select TWO.
A. fan
B. NIC
C. HBA
D. hard disk
E. temperature

45.)When executing the action plan, what must you do to keep your customers involved?
A. Inform the customer of the requirement for additional management.
B. Notify the customer of the requirement to update the server baseline.
C. Ensure that they are informed of the steps taken and the actions planned.
D. Repeat the steps as additional information is gathered until the resolution is reached.


46.)The Watchdog timer is a device that can be enabled or disabled. What is the Watchdog time similar to?
A. I2C Management Bus Interface
B. Automatic Server Recovery (ASR)
C. Non-Maskable Interrupt (NMI) switch
D. Server Board Management Controller (BMC)

47.)Which resources are available for obtaining updates on an HP ProLiant Server? Select TWO.
A. Subscribers Choice
B. the SmartStart CD
C. the HP Software and Drivers website
D. automatic updates in HP Systems Insight Manager (HP SIM)

48.)During which step of the HP Troubleshooting Methodology would you develop another optimized action plan?
A. Step 4 - execute the action plan
B. Step 5 - determine if the problem is solved
C. Step 6 - implement preventative measures
D. Step 2 - evaluate the data to determine subsystems causing the issue

49.)If you suspected the source of a problem was a hard drive, which tools would help you isolate the problem? Select TWO.
A. Array Diagnostics Utility (ADU)
B. Array Configuration Utility (ACU)
C. ROM-Based Setup Utility (RBSU)
D. Insight Diagnostics Online Edition
E. Option ROM Configuration for Arrays (ORCA)

50.)You've just repaired an HP ProLiant Server using the HP Troubleshooting Methodology. What are three things that you should do after the problem has been resolved? Select THREE.
A. Identify possible solutions for each possible root cause.
B. Determine which components could cause what happened.
C. Add fault-tolerant elements to critical subsystems, where applicable.
D. Determine proactive steps that can prevent the problem from recurring.
E. Evaluate the information gathered from the implementation of the action plan.
F. Devise a system test to verify changes and procedures before implementing them.

51.)Where can you find information on LEDs and switches specific to the server blade?
A. QuickSpecs
B. the SmartStart CD
C. HP ProLiant Servers Troubleshooting Guide
D. setup and installation guide for the server blade

52.)How can you access the Intelligent Platform Management Interface (IPMI) event log?
A. through Insight Diagnostics
B. through the BIOS setup utility
C. using HP Systems Insight Manager
D. under System Tools - Event Viewer

53.)What is a purpose of using the HP Troubleshooting Methodology?
A. to reduce or eliminate system down-time
B. to minimize escalation calls to HP Support
C. to systematically get to the core of a problem
D. to ensure that only Certified HP components are in use

54.)You install a 32 bit/33 MHz PCI adapter into a 64 bit/133 MHz PCI-X slot. What is the result?
A. The adapter will not work and the system will not boot until it is removed.
B. All PCI-X adapters installed in the same bus will now operate at 32 bit/33 MHz.
C. The adapter operates normally with no impact on other adapters on the same bus.
D. The system will not boot unless the 32 bit adapter's firmware is updated to support PCI-X usage